Introduction:
Kashish Online Private Limited (hereinafter referred to
as“Company”or“we”or“our”or “us”) is involved in providing products
and services including physical fitness, mindful yoga and detoxification related
activities, through its website www.kashishyogaonline.com, m-web and the
mobile application (hereinafter collectively referred to as “Platform”) under the
brand name ‘Kashish Yoga’, for both Detoxification and App-based Products
and Services (“Detoxification Services”). In the course of providing such
services, we may collect and/or otherwise gain access to certain personal
information about our customers and users of the Platform (hereinafter
collectively referred to as “Users”and individually
as“User”or“you”,“your”or“yourself”).
The Company is committed to protecting the privacy of its Users, in
accordance with the provisions of applicable laws and regulations, including
the Indian Information Technology Act, 2000 and the Information Technology
(Reasonable Security Practices and Procedures and Sensitive Personal Data
or Information) Rules, 2011 (hereinafter referred to as the “Data Privacy
Rules”). The purpose of this Privacy Policy (“Policy”) is to explain the
manner in which the Company may collect and process such personal
information. This Policy applies to personal information collected the
Company by any means, including personal information collected through the
Platform.
Unless otherwise provided under this Policy, your use of the Platform or the
products and/or services offered by the Company, signifies your acceptance
of the Terms of Use posted on our Platform and this Privacy Policy and your
agreement to be legally bound by the same.
Please note that the headings herein are included for convenience and
identification only, and are not intended to describe, interpret, define or limit
the scope, extend or intend of this Policy.
Information collected:
- The Company collects personal information that is reasonably required
for providing its services and carrying out its functions. In particular, the
Company may collect the following types of personal information of the
Users:
-
Name;
- Address;
- Contact details, including email, telephone numbers, employer;
-
Gender;
- Date of birth;
- Storing cookies to record users preferences and activity;
- In addition to above, the Company may also collect such personal
information which may constitute as Sensitive Personal Data or
Information (“SPDI”) under the applicable laws, such as:
- passwords for accounts created on websites and /or mobile
applications maintained by the Company;
- The Company does not collect any other categories of SPDI and asks
that you do not share your SPDI with the Company and/or its
employees or representatives. The Company may however collect your
feedback in relation to its products and/or services availed by you and
also request you to provide the reasons / circumstances due to which
you availed of such products and/or services. In case you choose to
divulge any SPDI such as medical information, information relating to
your physical health condition etc. as a part of the feedback provided
by you to the Company, you hereby agree to the use and processing of
such information by the Company in accordance with the terms of this
Privacy Policy.
At any time while availing the services provided by the Company, you will
have the option to withdraw your consent to the use/disclosure/retention of
such SPDI, provided that the same is communicated to the Company in
writing. In such an event, the Company will be entitled to immediately
terminate the services offered and/or your access to the Platform.
Processing of Personal Information:
The Company will only use your personal information in a fair and reasonable
manner, and where it has a lawful reason to do so. The Company's use of
your personal information depends on the purpose for which you access the
Platform and/or the nature of the Company products and/or services availed
by you. The Company may use or process personal information for the
following purposes:
-
for providing the products and/or services requested and to contact you
in relation to the same and when otherwise necessary;
-
for sending you further communication / recommendations relating to
our products and/or services; laws, such as:
- improving the Platform and its content to provide better features
and services;
- for compliance with internal policies and procedures of the
Company.
Disclosure & Transfer:
The Company discloses your personal information only to such employees
and representatives who it reasonably believes need that information to fulfil
their duties and to provide the products and/or services sought. The Company
will not disclose, transfer or share your personal information with any third-
parties, other than with:
- third parties to perform functions and provide services to the Company,
including, without hosting and maintenance, database storage and
management, payment transaction services, etc. We will share your
personal information with these third parties, but only to the extent
necessary to perform their functions and for providing their services.
- our affiliates to the extent required for our internal business and/or
administrative purposes and/or general operations and for provision of
services;
- government agencies in limited circumstances, including when
complying with legal process, for verification of identity, or for
preventing, detecting, investigating and for prosecution and
punishment of incidents including cyber incidents, fraud or imminent
harm, and ensuring the security of our network and services;
- to establish or respond to a legal claim against the Company;
- courts, tribunals and other authorities pursuant to orders issued by
them or pursuant to mandate under law.
Advertising:
We may provide our analysis and information relating to the use of the
Platform made by you and other users (who may in turn use this information
to provide advertisements tailored to your interests). Please note that
advertisers that serve advertisements on the Platform may also use their own
cookies and other technological tools which are subject to such advertiser's
privacy policies, not this Policy.
Data Security:
The Company has implemented appropriate security practices and
procedures designed to protect your personal information from accidental or
unlawful destruction, loss, damage, alteration, unauthorized disclosure,
unauthorized access, unauthorized use, etc. in accordance with applicable
law. Please ensure that any personal information that you share with the
Company is shared securely.
Access and Accuracy:
You have a right to review, update and correct your personal information that
the Company holds. Should you need to update or correct any Personal
Information provided by you, please contact the Company's Grievance Officer
whose details are provided below and we will make reasonable efforts to
incorporate the changes in your personal information that we hold, as soon as
practicable.
Unsolicited information:
The Company may receive personal information about Users or other persons
that it has not actively sought to collect. If permitted or required by law, the
Company may keep records of this information. If not, we will destroy or de-
identify the information when practicable, lawful and reasonable to do so.
Changes to the privacy policy:
The Company may amend or modify the terms of this Policy from time to time,
without notice. You should therefore review the Privacy Policy, from time to
time. Any changes will be effective immediately upon the posting of the
revised Privacy Policy.
Grievances and Complaints:
In case of any grievances or complaints in relation to the processing of your
personal information by the Company, the same may be addressed to the
Company's Grievance Cell, at the following address: help@kashishyoga.com.